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Quality Products. Expert Service.

Welcome to Pastry Chef Central Inc., we take pride in what we do and it shows.
As the Internet's oldest baking and pastry website, we have been providing our customers with professional baking tools and world-class pastry ingredients, since 1997.
Our expertise in the bakery field allows us to provide knowledgeable assistance and an extensive line of unique products. This effort brings us tremendous satisfaction and we are proud in knowing we deliver value and friendly customer service.

- Pastry Chef Central Team
Company Information

Customer Support Team: 888-750-CHEF
E-mail: [email protected]
Hours: Monday-Friday until 4:30pm est
Pastry Chef Central, Inc.
Boca Raton, Florida

E-commerce Only, No Showroom, No Local Pickup
No phone orders accepted
Safe Shopping Guarantee

At Pastry Chef Central Inc., a safe and secure on-line shopping experience is our foremost obligation to our customers. When you place an order online, all personal details and credit card information are scrambled using 256-bit encryption technology before being sent over the internet. Our shopping cart platform is the best in the industry!
Using encryption codes, a firewall-protected backend database and secured socket layers (SSL) insure your transactions are secure. This technology makes it impossible for your information to be stolen or intercepted while being transferred.
Customers should notice their internet browser top address bar will turn green and display a lock icon, this extended validation assures customers that our business is legitimate and the site is secure.
This technology provides our customers with the confidence they are shopping at a safe and secure web site.
Payment Method
  • Visa, Master Card, American Express, Discover
  • USA, Canada and specific International credit cards are accepted.
  • Orders over $100.00, ship "only" to the credit card Billing Address.
  • Prepayment by Bank Wire Transfer
Order Status

We believe in a well-informed customer. When you place an order with Pastry Chef Central Inc., our system will provide each customer with a complete follow-up email referencing their order. This email message will include order confirmation and delivery tracking information. You can also create a personal account, allowing you to review order history, check on your current status, track an order and even make changes to your account information. In the event of a delay or backordered item, you will be notified by e-mail or phone. A final email will then be sent to confirm your shipment including package tracking information.

Most purchases are shipped same-day from our Boca Raton, Florida warehouse location, using UPS Delivery to all 50 United States and Canadian addresses with arrival times depending on your location.
Items sent directly from our suppliers may take longer to arrive and are customarily shipped using Standard Ground Delivery. Items ordered together may not arrive in the same box or at the same time.
* PO Box addresses cannot be accepted.

United States Shipping Information

Standard Delivery: Items shipped using UPS Ground Service arrive within 1-7 business days from shipment of your order.
See UPS Ground Transit Time Map.
Delivery Charges are calculated using UPS "On-Demand Rates" based on weight/dimensional weight, zone and handling.

Rush Delivery
: Items shipped using UPS Next Day Air are guaranteed for delivery by next business day to most US addresses.
Delivery Charges are calculated using UPS "On-Demand Rates" based on weight/dimensional weight, zone and handling.
Orders must be received by 2:00pm EST - Monday thru Friday for same day shipping.
  • Rush delivery is not available on all catalog items.
  • Saturday / Sunday delivery is not available on rush deliveries.
  • Rates are subject to change without notice.
UPS Ground Transit Time Map
International Shipping Information
Items shipped using UPS Standard to Canada arrive within 7-12 business days from shipment of your order.
Delivery Charges are calculated using UPS "On-Demand Rates" based on weight/dimensional weight, zone and handling.
Import tax, duty, custom charges and brokerage fees are assessed by Canadian Customs and charged to customer at time of delivery.
Other Countries: Items are shipped using UPS Worldwide Expedited with arrival times dependent on country and location.
Delivery Charges are calculated using UPS Rates based on weight/dimensional weight, surcharges, area, zone and handling.
Import tax, duty, custom charges and brokerage fees are assessed by each individual country and charged to customer at time of delivery.
Return Policy

We are committed to finding and bringing to our customers the highest quality products available.
Inspect all merchandise upon arrival. If you are not fully satisfied with your Pastry Chef Central, Inc. purchase, please contact us immediately by phone or email.You may return Pastry Tools within 30 days from receipt of your order.Baking Ingredients may not be returned (this includes disposable products, books, magazines and instructional materials).Please contact us for Return Merchandise Authorization and shipping instructions.Terms:All returns and exchanges must be in brand new, restocking condition and contain all original packaging and accessories to be accepted.
Items that have been in contact with any food product cannot be returned.
Heat sensitive ingredients delivered by Ground Service are not guaranteed against melting or discoloration damage.
Product damaged through customer abuse or improper handling will not be accepted.
Original Shipping charges and Return Delivery charges will not be refunded.
Special Orders cannot be returned.

Once we have received and inspected the returned merchandise, you will be notified via email concerning your refund. If approved, you can expect a refund within 1-3 business days.
Customer Satisfaction: Reviews & Feedback

Sales Tax and Pricing
Sales tax of 7% will be accessed for orders shipped to a Florida address.
Product prices and descriptions are subject to change without notice.
Thank you for visiting Pastry Chef Central.
We'll keep working hard to earn your loyalty!