We are committed to finding and bringing to our customers the highest quality products available. Inspect all merchandise upon arrival. If you are not fully satisfied with your Pastry Chef Central, Inc. purchase, please call us immediately at 1-888-750-CHEF or contact us via e-mail at customer_service@pastrychef.com
You may return pastry tools within 30 days and baking ingredients within 5 days from receipt of your order. Please contact us for a return authorization number and shipping instructions.
All returns and exchanges must be in new, restocking condition and contain all original packaging and accessories to be accepted. Product damaged through customer abuse or improper handling will not be accepted. Heat sensitive ingredients or opened ingredients may not be returned. Special Orders may not be returned. Original delivery charges and return postage charges will not be refunded.
Once we have received and inspected the returned merchandise, you will be notified via e-mail concerning your refund. You can expect a refund within 5 business days.
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